Warning over rogue Black Friday holiday deals
Consumers are being warned to check holiday deals carefully to make sure they are covered by financial protection and there no hidden costs involved in any ‘too good to be true’ offers.
With Black Friday sales already starting, airlines and holiday providers will be offering discounted getaways for 2022.
Michael Budge, of the UK Civil Aviation Authority, said: “With many of us looking to book holidays again, Black Friday and Cyber Monday sales may seem like the perfect opportunity to get your next holiday sorted, but before booking what looks like a bargain, check the details first.
“Always check for ATOL protection, look for hidden costs, book by credit card where possible and take out travel insurance to keep your next holiday financially protected.”
Civil Aviation Authority’s travel tips for Black Friday sales:
Watch out for hidden costs
Before booking a holiday it’s important to make sure there’s no hidden costs involved. A deal that looks promising at first can start ramping up in price without prior research. When considering a holiday booking make sure to check:
Does it include baggage allowance? How much is additional luggage?
Is it actually a good deal? Check other providers and remember, holiday deals often carry on through the festive period and into January.
Look for where the seller is based – If it’s abroad and the deal is in a foreign currency, make sure to check how much they are charging in pounds before booking to ensure you get a good rate, and double check your bank’s fees for paying in foreign currency.
Is there any flexibility in the booking? Can parts of the holiday be amended if needed without incurring any extra costs?
Research COVID 19 restrictions in your destination to make sure you understand entry requirements, testing costs and social restrictions.
Check for ATOL protection
Every travel company that sells package holidays in the UK is required to hold an ATOL, which stands for Air Travel Organiser’s Licence. The scheme also applies to some flight bookings.
If a travel company with an ATOL ceases trading, the scheme protects customers who have booked package holidays with them, making sure they don’t get stuck abroad or lose money.
Some non-UK travel companies will be advertising their deals over the Black Friday and Cyber Monday sales period, but these may not be ATOL protected. Before booking, you should always check that your travel provider is a legitimate ATOL holder. You can do this on the UK Civil Aviation Authority website.
When you book, your travel company will provide you with an ATOL certificate, which tells you what you are protected against if your travel company ceases trading, and shows exactly which parts of your booking are ATOL protected.
Use a credit card when booking
Using a credit card allows consumers to benefit from enhanced purchase protection under Section 75 of the Consumer Credit Act.
This means if you pay for your flight or hotel with a credit card and something goes awry, in many cases your credit card issuer should provide you with your money back (as long as the purchase is between £100-£30,000).
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Get travel insurance
Travel insurance can provide extra protection if your holiday doesn’t go as planned. It can protect you from a variety of things going wrong on your trip, from cancellations, missed transport, medical emergencies and lost/stolen items. Always check the insurance terms and conditions for full details of cover.
Without travel insurance, consumers are responsible for paying to deal with most issues whilst away or could lose money already paid if they have to cancel their trip.
Travel insurance is widely available online and different types of cover should be considered.
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